10-09-2013 12:55 PM
10-09-2013 02:04 PM
A lot of members have the same issue, it may be a physical issue with the BlackBerry Q10. I would recommend contacting your point of sale to inquire about their replacement policies.
10-09-2013 02:33 PM
10-09-2013 08:04 PM
10-11-2013 06:31 AM
If you read all those threads carefully, you'll find that some users got their devices exchanged from their seller but the devices they got also had the same problem. So I don't think that will solve the problem either.
I would suggest you contact the BlackBerry Technical Support and inform them about this issue.
10-12-2013 11:00 PM
I am extremely dissapointing with my Q10.
I love the phone but the restarting/rebooting while placing the Q10 on a flat surface is extremely annoying. The restarting has been occurring twice a day and it cuts me off while I am talking to someone and then I have to wait a like a minute. Why is this happening?
I have notice that the battery shifts out with a soft knock (or placing it on the surface) on the phone and I truly believe that the restarting/ rebooting happens because the battery shifts out.
Why didn't quality control in Blackberry notice this defect? Why as a loyal customer this is happening to me? I have been loyal to blackberry all my life started with the Pearl, torch, bold and now q10. I am extremely dissapointing at Blackberry and quite honest I have lost all hope for this company. I don't recommend this phone to anyone. Maybe it is time for Blackberry to exit the market completely as Blackerry cannot event get the battery issue straight. This should not be happening to anyone. Apple don't have this problem. Samsung don't have this problem.
10-13-2013 03:32 PM