07-10-2013 06:31 AM - edited 07-10-2013 06:35 AM
I have a problem with my blackberry Q10. All the buttons in the setting menu seem to be working except the "language and input" button. If I either select it or hold it, nothing happens. The OS software release is 10.1.0.238 and the phone is bought in the Netherlands. Does anybody know this problem or know how to solve it?
Thanks in advance.
07-10-2013 07:18 AM
07-10-2013 08:41 AM
I have just wiped my Q10 to see if something went wrong during the initial setup. Before, I chose English and only had the english input and phone language. This time during installation, I chose Dutch and now I have Dutch input and phone language. No surprise, the menu option "language and input" is still not working. So, I can change the language of my BB only by wiping the whole phone, which is not so practical.
Thanks in advance for the support.
07-10-2013 09:38 AM
And.. it's solved! Apparently this is caused by the SIM card of a Dutch provider (KPN, I have telfort which is on the same network). If I start my phone without the SIM card in it I can access the language menu
07-10-2013 10:08 AM