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BlackBerry® Q5

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New Contributor
Posts: 2
Registered: ‎12-16-2013
My Device: Q5
My Carrier: Airtel

Blackberry Q5 freezing after 10.2.0.4 update.

After I have updated the OS on Blackberry Q5, the phone is constantly freezing and the only way to get it working again is reboot the handset. The problem occurs intermittently. I have already done a security wipe and then used the mobile without loading any apps. Still the problem persists and randomly freezes. Please provide an urgent solution.

Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: Blackberry Q5 freezing after 10.2.0.4 update.

Good day

 

If you had no issues with your previous OS you can go back to your previous OS 

 

How toReload your Blackberry10 OS

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