10-08-2013 04:24 PM
I have contacts saved on my Blackberry Q5 phone.
Some are saved only as local numbers. Some are saved with the international codes.
for example: 08061234445 (locallly) or +2348061234445 (int'l format).
When an SMS is received from a contact whom I saved as 08061234445, the ID does not show. Whenever a voice call is received from a contact I saved as +2348061234445, the caller I.D Does not show.
I performed a search and this is what BlackberrySupport said:
Caller ID does not show associated contact when country code is included in phone number
10-13-2013 11:58 PM
Hi and Welcome to the Community!
Unfortunately, as a user-to-user community, no one can give you anything more official than BlackBerry can...Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
Hopefully, this information will be of use to you.
Cheers, and Good Luck!