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Contributor
Posts: 30
Registered: ‎08-04-2013
My Device: Blackberry Q5
My Carrier: Digi

Re: Camera Quality Changed After 10.2 upgrade

The only update that appears is 10.2.424. How can we manually install 10.2.1803? I think it depends on the carrier, what os will they be releasing.
Posts: 94,494
Likes: 24,392
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera Quality Changed After 10.2 upgrade


eiwar wrote:
The only update that appears is 10.2.424. How can we manually install 10.2.1803? I think it depends on the carrier, what os will they be releasing.

Just above, I posted a link to the upgrade instructions if you wish to proceed.

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Contributor
Posts: 30
Registered: ‎08-04-2013
My Device: Blackberry Q5
My Carrier: Digi

Re: Camera Quality Changed After 10.2 upgrade

[ Edited ]

Ayt. Thanks.

New Contributor
Posts: 9
Registered: ‎08-08-2014
My Device: BBz10
My Carrier: Globe

Re: Camera Quality Changed After 10.2 upgrade

hi Sandeep,

 

have you solved your problem yet regarding the flash issue. i'm having the same problem now. too dark and too bright. so frustrating i need to take 20shots and i only get 7/20 decent photos. 

 

 

i appreciate if you could share tips to fix this. thanks!

Contributor
Posts: 19
Registered: ‎05-29-2012
My Device: Blackberry Q5
My Carrier: Airtel

Re: Camera Quality Changed After 10.2 upgrade

Hi Anna,

 

The issue with the camera is solved now. You need to upgrade your OS to the next version and that will fix the camera issue automatically. Please try that out and do let me know if it worked for you.

 

Regards,

Sandeep

Cheers,
Sandeep
New Contributor
Posts: 9
Registered: ‎08-08-2014
My Device: BBz10
My Carrier: Globe

Re: Camera Quality Changed After 10.2 upgrade

I have the latest OS version and I still keep getting such results. :-( 

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera Quality Changed After 10.2 upgrade


AnnaKarolina wrote:

I have the latest OS version and I still keep getting such results. :-( 


What is your Operating System loaded to your device? 
From the main screen, swipe down from the top black bezel to Settings > About... what is the OS Version listed there?

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New Contributor
Posts: 9
Registered: ‎08-08-2014
My Device: BBz10
My Carrier: Globe

Re: Camera Quality Changed After 10.2 upgrade

  • OS Version is 10.2.1.3247
Is it a software problem?
Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera Quality Changed After 10.2 upgrade

[ Edited ]

Nope, should be good.

 

So what are the settings you have set on your camera?

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New Contributor
Posts: 9
Registered: ‎08-08-2014
My Device: BBz10
My Carrier: Globe

Re: Camera Quality Changed After 10.2 upgrade

Normal shooting mode

 

Auto scene

 

Flash auto/on 

 

Ratio 4:3/ 16:9

 

 

 

With the flash auto or on, problem occurs. Consecutive shots, same settings, i get pictures from normal, then darker, then one with too much flash on like it's white washed.