Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q5

New Member
Posts: 1
Registered: ‎01-02-2014
My Device: Q5
My Carrier: Orange

Can't make or recieve calls!

My bb wont make or recieve calls. I have signal and can send and recieve texts and emails ect.

I have tried a hard reboot what someone else suggested. But it hasn't work. Really need this sorted! As away at uni and need my phone for driving.

Posts: 95,514
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't make or recieve calls!

How did you reboot the device?

When you attempt to make a call, what happens? Do you hear anything or a message from your mobile provider?

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎01-06-2014
My Device: q5
My Carrier: rogers

Re: Can't make or recieve calls!

I'm also experiencing the same issue. I looked for solutions to it the only suggestion that wasn't helpful was the call forwarding option I don't have that option I'm wondering if you are the same