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BlackBerry® Q5

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New Contributor
Posts: 2
Registered: ‎05-17-2014
My Device: Q5
My Carrier: Globe Telecoms

Cannot read SMS Content

Problem : Cannot read SMS messages migrated from a Blackberry 9300

 

Steps that led to the problem :

1. Used blackberry link to copy data from blackberry 9300

2. Connected Q5 and BB link copied data 

 

New SMS can be read but SMS transferred from BB9300 cannot be read

 

Is there a solution to this problem or is this a bug? All the help would be really appreciated. 

Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot read SMS Content

Are your old migrated SMS messages on the new Z3?

If you open one, what happens?

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Highlighted
New Contributor
Posts: 2
Registered: ‎05-17-2014
My Device: Q5
My Carrier: Globe Telecoms

Re: Cannot read SMS Content

Hi JSanders,

 

I take back my problem hahahahaha. it was the phone trying to load all 11k+ messages.

 

Thank you so much for following up.

Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot read SMS Content

Wow, yea, delete some.

Delete some of the longest SMS threads.

Then, reboot the device.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code