10-18-2013 10:18 AM
please am really having a seriuos issue with my phone, i cant make calls or send text messages with my phone. i didnt upgrade OS. once i try to make call it writes call end. and my messages never deliver. please if you have a solution to this help me out.
10-19-2013 12:31 AM
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.