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BlackBerry® Q5

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New Member
Posts: 1
Registered: ‎09-17-2013
My Device: Q5
My Carrier: Reliance digital express

DOA POLICY

 

Dear,

 

I brought my new Q5 on 4/09/2013 but I used 1st time on 14/09/2013.

 

After using  two days on 16/09/2013, camera is not working.

 

So please let me know the DOA policy of blackberry, and let me know that my device is under DOA or not ?Smiley Sad

 

Thanks 

 

Anuj Tomar

Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: DOA POLICY

The warranty is for one year, as long as it was purchased from an authorized seller.

And, the warranty is serviced by that seller. Call them.

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