09-17-2013 06:57 AM
I brought my new Q5 on 4/09/2013 but I used 1st time on 14/09/2013.
After using two days on 16/09/2013, camera is not working.
So please let me know the DOA policy of blackberry, and let me know that my device is under DOA or not ?
09-17-2013 07:13 AM
The warranty is for one year, as long as it was purchased from an authorized seller.
And, the warranty is serviced by that seller. Call them.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code