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BlackBerry® Q5

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New Contributor
Posts: 3
Registered: ‎10-24-2013
My Device: Q5
My Carrier: Vodafone

Exchange 2003 and accent marks problems

I have an Exchange 2003 mail server and a lot of BB Q5, all is working fine...but I have an strange problem with spanish accent marks. It works ok in the first line of a new email, but if you start to write a new email in the second line and send the email, all the accent marks and letters will be deleted, for example, this is a new email:

 

(First line of the body in blank)

This is the second line of the body: Álava, campeón, ilusión...

Sent from my smartphone BlackBerry 10

 

I'll receive:

(First line of the body in blank)

This is the second line of the body: lava, campen, ilusin...

Sent from my smartphone BlackBerry 10

 

I tried with an Exchange 2010, GMail, Hotmail...and all of them works ok, it's just with my Exchange 2003.

 

Any sugestion? Thanks!

 

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New Contributor
Posts: 3
Registered: ‎10-24-2013
My Device: Q5
My Carrier: Vodafone

Re: Exchange 2003 and accent marks problems

I'm sure it's a problem related with signature, I've tried by erasing it, but if you start to write in the second line the problem persist. I know I only have to start to write in the first line to solve the problem, but in my company there're a lot of people working with BB Q5 and they don't like this solution.