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BlackBerry® Q5

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Contributor
Posts: 10
Registered: ‎10-28-2013
My Device: Blackberry Q5
Accepted Solution

How to turn on keyboard light of blackberry Q5?

[ Edited ]

I've one month old blackberry Q5, the keyboard lights were working fine but sudden it turned off.

 

How to turn on keyboard light?

 

Please help !

Contributor
Posts: 10
Registered: ‎10-28-2013
My Device: Blackberry Q5

Re: How to turn on keyboard light of blackberry Q5?

I also downloaded BlackBerry Virtual Expert Center app to test the keyboard lighting.It says PASS.

Now what?

New Contributor
Posts: 5
Registered: ‎12-03-2013
My Device: Q5
My Carrier: Vodafone

Re: How to turn on keyboard light of blackberry Q5?

Hi! There was a problem on a BlackBerry server, if I know well. They sent bad calibration data to some BB10 phones, and it causes a problem vith some. Sensors. For details please see the other BlackBerry Q5 keyboard backlight topic here. Otherwise you don't have to do nothing special, just make a soft reset on your handy. :-)
New Contributor
Posts: 2
Registered: ‎08-20-2013
My Device: Q5 - RFR101LW
My Carrier: *

Re: How to turn on keyboard light of blackberry Q5?

Turning phone off, waiting a minute or two, and turn back on seems to have fixed backlight on keyboard ... for now!

Contributor
Posts: 10
Registered: ‎10-28-2013
My Device: Blackberry Q5

Re: How to turn on keyboard light of blackberry Q5?

Thank you, it's working again !