10-25-2013 04:11 AM
10-30-2013 03:40 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Are you using the BlackBerry Q5 currently? What version of software are you currently running? Go to Settings>About.
Have you tried a different SIM card in the BlackBerry smartphone and then test making a phone call?
I look forward to your reply.
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