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BlackBerry® Q5

Posts: 1
Registered: ‎12-30-2013
My Device: Q5
My Carrier: Airtel

Problem in Microsoft ActiveSync

Hi Blackberry,


I have just upgraded the OS of my BB Q5 from 10.1.0.XXXX to


After this upgrade I am not able to reply / forward any email using my Microsoft ActiveSync account. Everytime I reply / forward any email - it stuck in outbox with a Red colour icon.


This is really frustrating.


Please help me to get rid of this problem.




New Contributor
Posts: 8
Registered: ‎06-07-2013
My Device: Q10 & Passport
My Carrier: SFR

Re: Problem in Microsoft ActiveSync



Same issue with 10.2.1... stuck in the outbox on the BBY, red icon, but sent 3 times to the recipient email.


Checked on the Exchange Server, messages sent 3 times by the BBY. Seems like the server doesn't acknowledge the sent message, so the BBY retry.