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BlackBerry® Q5

New Contributor
Posts: 5
Registered: ‎10-04-2013
My Device: BlackBerry Q5
My Carrier: Axis Network
Accepted Solution

Problem share photos through BBM Q5



I bought BlackBerry Q5 2 weeks ago. So far, it works well for all application. But, three days back suddenly weird things came when i shared photos to one of my BBMessenger contact (let say A). Everytime i send a picture...it does not appear in to our chat window. Hence, I keep on re-attached again and again. Obviously...the pic has arrived to another contact (let say B) with no alert. And then my B contact shout at me...complaining because she was not intend to received that photos.

I try again the next day after restarting device. Unfortunately that weird distribution still happenned. What went wrong on my BlackBerry Q5? This unusual atitude only happened to my A contact. The other contacts has no problem in sharing files, just normal.

I did not make any change on the setup.


Regards, Pratiwi W.

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Problem share photos through BBM Q5

Hey mbakjen,

Welcome to the BlackBerry® Support Community Forums.


I would suggest deleting and re-adding the BlackBerry Messenger contact and then sharing a photo with Contact A and let me know the results.


I look forward to hearing back from you.




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