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BlackBerry® Q5

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New Contributor
Posts: 2
Registered: ‎12-04-2013
My Device: Q5
My Carrier: N/A

Q5 Battery is not able to charge over 60%

i just bought 2 Q5s but both of them are not able to charge over 60%.

however it charged in condition of power off which means it does not charge over 60% during power on.

 

i changed firmware to latest version, and still it does not work.

 

however i guess it is not hardware issue.

 

anyone knows thow to solve this problem?

Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: Q5 Battery is not able to charge over 60%

Hi! I think this is it:

http://supportforums.blackberry.com/t5/BlackBerry-Z10/z10-battery-life-is-not-accurate/m-p/2447449#M...

 

 

 

VIA |

http://supportforums.blackberry.com/t5/BlackBerry-Z10/Battery-not-charging-up-to-100-gets-stuck-at-7...

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New Contributor
Posts: 2
Registered: ‎12-04-2013
My Device: Q5
My Carrier: N/A

Re: Q5 Battery is not able to charge over 60%

I can't find any method to solve this problem..

all reply does not work according to replied

yesterday i re-install the firmware as regular current latest version, and it works.

but today morning, it backs again. does not work.

so i guess it is not hardware problem.

 

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New Member
Posts: 1
Registered: ‎04-13-2014
My Device: Q5
My Carrier: BMobile

Re: Q5 Battery is not able to charge over 60%

I also bought a q5 and the battery won't charge past 60%. I took it into the network provider ( b mobile in Trinidad) and they changed the handset altogether. Then the same problem came up with the new handset. I then took it back into b mobile again and they did a software update and it worked. The battery charged to 100% and worked normal for about a week. This morning it's back at 60%. I am tired of this **bleep**. BlackBerry, please fix your software and post it out before I buy a Samsung and never speak highly of BlackBerry again.