03-11-2014 10:43 AM
I am facing the same issue with my Q5 the volume increase button is not working but the volume decrease button is working, now i am stuck with very low call volume. Please help guys !!!
08-30-2014 03:06 AM
I am also using a new Blackberry Q5 and facing the exact same problem. the volume is low. i am barely able to hear the other guy speak and the up volume button is not working. Crazy!!
10-03-2015 01:47 AM
I have the same issue. A broken "volume up" side button but the volume down button works.
Phone is turned way down and speaker mode and in call volume is super low. Can't hear unless you are alone in a quiet room.
I have looked for support for days on another way to turn up the in-call volume through software instead of through the broken hardware "volume up" side button.
It's crazy that blackberry doesn't have an app for this. Look on 100's of sites and many people are having the same "up volume" issue. This is a manufacturing issue and it's being completely ignored by blackberry. No app out there is working. Downloaded and installed many apps that specifically say they address "in call" volume but after install, I max that volume in the app and it does nothing to the actual volume. Come on blackberry, fix it.