07-07-2013 04:52 PM
Bought a Q5 2 days ago. Previously had 9790 which was great. Had a number of IMAP email accounts and when I sent an email it showed as a ticked message on my phone and placed an unread copy in my laptop outlook account. Q5 does not do this. Also even though I have ticked for all folders to sync it does not work. No messages synced. Can anyone help please?
07-08-2013 08:22 AM
Welcome to the BlackBerry Support Community Forums.
Can you please confirm if the accounts are now setup on the BlackBerry Q5 smartphone as IMAP? I know you indicated you had a number of accounts using IMAP on your 9790. However I am curious to see if they are IMAP on the BlackBerry Q5 smartphone.
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07-08-2013 08:40 AM