Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q5

Reply
Contributor
Posts: 17
Registered: ‎08-20-2013
My Device: Q5
My Carrier: EE
Accepted Solution

Q5 Screen Locking Problem

Mowing the lawn with device locked by the top switch and in my pocket, found it had made 3 or 4 calls to various contacts.  I never put any pressure on the screen, so what am I doing wrong?

Posts: 95,098
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q5 Screen Locking Problem

Perhaps it became unlocked?

Where was the Q5, in a pocket?

 

 

I now the Q5 is quite versatile, but I have not found a lawn mowing app.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 17
Registered: ‎08-20-2013
My Device: Q5
My Carrier: EE

Re: Q5 Screen Locking Problem

RTQ - yes it was in my pocket and yes, it became unlocked. I'm still looking for an answer to why it became unlocked when no pressure was applied to the screen
Posts: 95,098
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q5 Screen Locking Problem

Your pocket or bending over might have applied pressure to the top edge power button, which unlocks the screen.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 17
Registered: ‎08-20-2013
My Device: Q5
My Carrier: EE

Re: Q5 Screen Locking Problem

Solved the problem by buying the excellent clamshell case - helps battery life too, although it's still appalling

New Contributor
Posts: 5
Registered: ‎10-22-2013
My Device: q5
My Carrier: vodafone

Re: Q5 Screen Locking Problem

So has a good case solved you annoying problem

Mine also makes these odd calls, most worryingly though to the police switchboard

 

New Contributor
Posts: 6
Registered: ‎09-19-2013
My Device: Blackberry Q5
My Carrier: EE

Re: Q5 Screen Locking Problem

On my Blackberry, I went to Settings, then Display, then made sure Allow Gestures When Locked was set to off.  That made a big difference - no more phone calls from my pocket!  Have to press the "lock" button at the top of the phone before it does anything now.

New Contributor
Posts: 5
Registered: ‎10-22-2013
My Device: q5
My Carrier: vodafone

Re: Q5 Screen Locking Problem

I think its likely the top button getting pushed by mistake thats causing the problem, i wonder if it can be covered by a flip case instead of the part clamshell I have now
Posts: 95,098
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q5 Screen Locking Problem


renticular wrote:
I think its likely the top button getting pushed by mistake thats causing the problem, i wonder if it can be covered by a flip case instead of the part clamshell I have now

I believe it would help... certainly it is worth the test.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎10-22-2013
My Device: q5
My Carrier: vodafone

Re: Q5 Screen Locking Problem

No actually it would appear the issue is the keyboard rubbing even against the lid of the case, this gets the password screen and emergency number option up>calls 999


Hmmmm