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BlackBerry® Q5

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Posts: 94,214
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q5 Screen Locking Problem

ahh, yea. Perhaps doing as suggested to turn off gestures.

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New Contributor
Posts: 5
Registered: ‎10-22-2013
My Device: q5
My Carrier: vodafone

Re: Q5 Screen Locking Problem

No that's off already and anyway that's screen not keyboard surely
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Posts: 36
Registered: ‎01-13-2015
My Device: none yet
My Carrier: none

Re: Q5 Screen Locking Problem

[ Edited ]

I had also a similar Problem, but this seems to be solved now.

 

- Waking up display by wiping over the screen is disabled
- Using assistant during screen lock is also disabled

 

Still the phone switched on the scree sometimes. Now I figured out that I also had to disable the unlock phone when picking it up function you'll find in the extended interaction settings

 

So make sure that you have these three functions disabled which are all in completely different menus...

Posts: 94,214
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q5 Screen Locking Problem

@6526

 

Good suggestions, of course the Advanced Interaction settings were not part of the menu nor even within the OS at all in 2013 when this thread was posted.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Contributor
Posts: 36
Registered: ‎01-13-2015
My Device: none yet
My Carrier: none

Re: Q5 Screen Locking Problem

[ Edited ]

Ah I see. Well it tooke me some time and some calles by mistake to finally figure out that you have to go through three completely different menus to set up a proper display lock.

Let's hope that this is fine now, and calls by mistake are history now!