06-18-2014 11:07 AM
I have a blackberry Q5 wich reboots randomly by itself.
I had it for about a year without problems. Now it reboots randomly, sometimes once or twice a day sometimes over 50 times.
I tried all fixes I could find on all avaible forums but to no avail.
Anyone ever had the same problem or a fix for me as I am about to see what is the flying capabilities of a phone.
Any help would be greatly appreciated.
Thank you very much.
06-20-2014 02:10 AM
Hi and Welcome to the Community!
Sadly, from what you say, we have no way to know what you have already tried...if you don't tell us, we can't know. Nevertheless, at the risk of redundancy, I'll recommend the following:
Failing that, I'll next recommend the following OS reload methods:
During the process, you should also check to be sure you have the most recent OS levels...the OS has evolved greatly over time, and has become much more stable, and some versions along the way were definitely unstable.
Good luck and let us know!