this is disappointing to writing to you , I have purchased Blackberry Q5 from "MOBILE HOUSE" G-30, Savitri Market Sector 18 Noida on 13th August 2014. (Bill copy attached) . On 21st August 2014 Phone's Touch was not working properly and when I restart the phone, Display of screen is also not working some times. I was submitted the phone to your noida service center at Sector-2 Noida , they found liquid damage in mother board and its not covered in warranty (as per communication with your Blackberry Service center Representative).
I request you to please replace my hand set ASAP .