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BlackBerry® Q5

New Contributor
Posts: 6
Registered: ‎03-10-2014
My Device: Q5
My Carrier: Vodafone ITA

Re: blackberry q5 touch screen doesn't work

I took it to the customer service, the problem was a wire (i don't know if it's the correct word ahahah) that was like disconnected
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: blackberry q5 touch screen doesn't work

Glad it's fixed.

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Developer of stokLocker, Sympatico and Super Sentences.
New Contributor
Posts: 3
Registered: ‎09-02-2014
My Device: Blackberry Q5 SQR100-3
My Carrier: Airtel

Re: blackberry q5 touch screen doesn't work

this is disappointing to writing to you , I have purchased Blackberry Q5 from "MOBILE HOUSE" G-30, Savitri Market Sector 18 Noida on 13th August 2014. (Bill copy attached)  . On 21st August 2014 Phone's Touch was not working properly and when I restart the phone, Display of screen is also not working some times. I was submitted the phone to your noida service center at Sector-2 Noida , they found liquid damage in mother board and  its not covered in warranty (as per communication with your Blackberry Service center Representative).
I request you to please replace my hand set ASAP .
Your quick response will be highly appreciated.  
New Member
Posts: 1
Registered: ‎10-22-2014
My Device: storm
My Carrier: verizon

Re: blackberry q5 touch screen doesn't work

Just realized my screen works if I leave to back off. It looks like the battery is a little swollen. I'm using it right now and ordered a new battery for $4