12-02-2013 11:38 AM
Download from App World the BlackBerry Virtual Expert Center app to test your keyboard lighting.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
12-02-2013 09:07 PM
i have downloaded the BB vitual expert, . i tried all the test but it does't have any test for keyboard lightning. still my keyboard back light still not working..
12-03-2013 10:21 AM
It does have a backlight, mine worked for about a month and just stopped over the past couple days. At first a restart brought it back but now it won't come back on....
12-03-2013 12:42 PM
I'm wondering if using a case had anything to do with my backlight not working. Maybe it over heated or something. I doubt it, just thought I'd throw it out there.
12-03-2013 08:15 PM
So, suddenly the backlit goes off on my BB Q5. Looks like many of them have got the same problem....Also, I have the screen lock issue, where the screen don't get locked automatically (this was after the update of latest BB OS update).
12-03-2013 10:24 PM
I just came across a post on CrackBerry about a sensor issue. It didn't specify if the keyboard backlight issue was part of it, but it did say that the issue was apparently resolved. Just restart your phone.