11-30-2013 12:12 AM
i backup the phone and did a factory reset and uploaded the latest version of the software - but when i try to restore the data- it refuses to do so.
keep getting the following msg.
there could have been a problem with the device or connection during the restore. verify that thedevice is turned on and connected
please advise what to do -- already retried to factory default but it refuses to restore
11-30-2013 02:01 AM
found the mistake -----when the phone restart it asks for the langauge you have set - in case you have change the default from english UK to any other langauge the restore function will not work.