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BlackBerry® Q5

New Contributor
Posts: 4
Registered: ‎04-07-2014
My Device: Blackberry Q5
My Carrier: Fido

work email question

I was wondering if anyone could help with an email issue. 


I am trying to setup my work email on my q5 and was able to enter all the info into the account setup and get it to work.


However when i sent an email from my phone, I was immediately sent an email to the main account with a warning that there had been "suspicious activity" and that the smtp password had been locked, and needed to be reset. 

I reset the password, and sent another email the next day, and was sent the same email again.


I can't have this happening everytime I send an email from my phone. 


Our incoming email is handled by our website administrator, however the outgoing email smtp is through rogers....


Can some please help?