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New Developer
Posts: 40
Registered: ‎12-28-2011
My Device: Torch 9800
My Carrier: AT & T

Ability to respond to user's review on App world

I hope that RIM would add functionality of app world for us developers to be able to respond to user's review on app world. Sometimes users just give bad reviews for some small problems that are actually easily resolved should there'd been better communication with tech support.
Developer
Posts: 63
Registered: ‎11-17-2009
My Device: Not Specified

Re: Ability to respond to user's review on App world

I concur. Especailly when my theme say it is not OS 7 compatible and they purchase it and I ask them to contact tech support for a refund.

Developer
Posts: 828
Registered: ‎10-16-2012
My Device: Red Z10
My Carrier: Rogers

Re: Ability to respond to user's review on App world

This is overneeded but will never happen unless everyone votes in jira as what's posted here doesn't seem to matter, only the amount of votes a topic gets in the jira ticket system.

 

I created a ticket about being able to respond to reviews a month or so ago and it hasn't even been looked at because there's no votes...

 

So if you want to respond to reviews, vote and let BlackBerry know

 

https://www.blackberry.com/jira/browse/BBTEN-2032