11-17-2009 09:26 PM
I'm trying to install Blackberry Theme Studio 5.0 on Windows 7 64-bit. Every time I try to install, it gets to installing fonts, and then stops. I've let it sit for over 2 hours, and it doesn't do anything.
Is this an known issue, or just something weird with my computer? I've used a restore point, and tried to reinstall multiple times and nothing seems to work.
Any help would be appreciated.
11-18-2009 09:33 AM
We currently don't have official support for 64bit operating systems or Windows 7. This is likely where the problem lies.
12-04-2009 11:02 PM
I am having a different kind of issue. Hopefully someone can help. I cannot get it to install at all. It starts up and says installing InstallAnywhere. It gets to 99%, then asks me to choose a different location to extract InstallAnywhere. I actually got it to install once, but it would popup errors for InstallAnywhere when I tried to open the simulators from within the program. Can anyone help? I am running XP sp3
12-08-2009 11:00 AM
I don't know why it worked for me but i had no issues at all installing in windows 7, 64 bit. Then again, I don't have an "authentic" copy . Did you try to install to another machine and copy the program folder and fonts to the appropriate directories?
12-16-2009 03:08 PM
Hey guys, i'm having the same problem, I have XP on my computer, I downloaded the theme app, and everytime I try to open it, it keeps asking me to choose a different location for download, what that does mean, i went through the whole list and it keeps asking me the same question, Please help.
12-16-2009 03:12 PM
Can someone help, I'm having the same problem, everytime i tried to open the file, it keeps asking me to choose a different location to download file, I have an XP system, Thanks
12-31-2009 05:57 PM
I successfully installed Theme Studio on Windows 7 by finding the downloaded file in Windows Explorer, right-clicking on it, selecting Properties, Compatibility tab, and then checking the "Run this program in compatibility mode for Windows XP" option. Installed without any errors and runs fine.