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This article applies to the following:
Plazmic® Content Developer’s Kit 4.1
When trying to export a theme from within Plazmic Content Developer’s Kit 4.1, you receive the following error message:
“Error: <ITEM>: Failed to start font exporting process. Please verify that installation completed successfully”.
The font size or face for the <ITEM> that is listed within the error message is set to a larger text size than the BlackBerry device screen.
Ensure that the font size is set so that the entire text content appears on the BlackBerry device screen.
The name of the .thm file contains an & symbol.
Rename the .thm file name to not include an & symbol.