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BlackBerry Themes & Animated Graphics

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Trusted Contributor
Posts: 118
Registered: ‎03-06-2013
My Device: Blackberry Z10
My Carrier: Airtel

MP4 video deosnt play

i have a video of specifications as below:

1. Mp4 type

2. Frame width 720 Frame height 1280.

it doesnt play on Z10 device

it palys on Ios,andriod devices.

i have a very similar video with only change in frame width as 320.

it plays well.

 

what might be the issue, could anyone point out please? its a very urgent issue.

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developer.blackberry.com
@BlackBerryDev
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Trusted Contributor
Posts: 118
Registered: ‎03-06-2013
My Device: Blackberry Z10
My Carrier: Airtel

Re: MP4 video deosnt play

the video is of length 4secs, it plays for 2seconds, and then says, file closed due to an expectional error(1) and closes the video immediately
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- If a post contains helpful content, please give it a "Thumbs Up"

developer.blackberry.com
@BlackBerryDev