11-28-2009 10:26 AM
1. The BlackBerry handheld software version and BlackBerry model you are testing with (or simulating). You can find this information under Options, About. - 9630 126.96.36.199
2. The version of Plazmic CDK being used (and if you are using Theme Builder or Composer). - 5.0
3. The exact error, exception or behaviour you are experiencing, including steps to reproduce the issue. Try to avoid statements like "it doesn't work".
When I try to preview on simulator, it goes through the motions and says it is launching the simulator, but the simulator never opens. I also tried exporting as a .cod file and then manually opening the simulator and loading the java file, but it does not load the theme I built.
12-10-2009 06:28 PM
In the Export dialog, did you check if the theme is exported for Handheld: 9600, Target OS: 4.7.1?
If the theme is exported for 5.0 9600, the theme can be loaded but not activated in a 4.7.1 9630.
12-11-2009 10:36 AM
Something to keep in mind is that loading & running simulators seem to be a major resource drain for quite a few computers. For example, I know when I attempt to load up the 9700 simulator to test a theme it will easily burn through 500,000+K of memory when I look at the processes in the Task Manager. Additionally, there seems to be a 60% chance that the simulator will stall midway through opening and freeze up Theme Builder and itself so badly that the only way to shut it down is through the Task Manager.
If it's not launching, or stalling, you might try shutting down any unneccesary programs before you launch the simulator, at least anything that uses 100,000+K of memory.
Also, sometimes it seems to help me if I keep the Theme Builder tool at the forefront of the windows on my desktop while it's launching the simulator.