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12-29-2009 12:46 PM
Wow, thats a real bummer. Do you have incremental backups of the Theme file? You should definitely send your theme file to support and hope they can recover it.
01-05-2010 05:58 AM
Well RIM and their support have not been ANY help as far as I'm concerned.
That being said do the following:
1) Create a new Theme in Theme Builder
2) Import old Theme (this may take a while so go away and be patient)
3) Save New Theme
This is not a 100% fix, but in most cases it brings themes back to normal loading times (short).
01-06-2010 08:38 AM
Thanks for the suggestion, Dave. Even that process was taking too long to handle. The newly saved theme as a result of the import still never seemed to load.
I read on another forum that it could be caused by some internal pointers of the theme having gone invalid. I did uninstall the old Plasmic v4.7 theme builder app for example. Maybe there were some lingered hooks from my theme to some old Plasmic resources.
In any event, I went ahead and recreated my theme from scratch and, of course, it's loading fine now.
This really points to the fact that the Theme Builder app needs better error handling/checking. If it can't find the source of a file pointer, it should throw up and dialog asking the user what to do. It certainly shouldn't just hang there.
Thanks for your help,
01-06-2010 11:55 AM
I have another suggestion that seemed to work for me. Unfortunately, this only has potential to work if you can get the original theme file to open. My theme file had some custom svg files in it, which I think caused the original issue of slow loading.
1) Open the theme file that takes forever to load.
2) Remove any custom SVG file references in the Home screen or Lock screen
3) Save out the theme file again, optionally as a new file.
4) Create a new custom theme file
5) Import the old theme (with no svg) into the new theme
6) Re-add the custom svg files.
7) Save out the theme file and reload it.
This technique of removing the custom svg seemed to work for me when just importing the original did not.
01-26-2010 05:49 AM
This happened to me a lot while building my latest theme. The "import trick" worked to various degrees, but i now find myself saving after almost every edit.
01-30-2010 01:21 PM
Ok... worked wtih BB support and we identified the issue.
When you do save as it changes the theme (the save as theme which becomes your new working theme in theme developer) somehow and enough of those and it corrupts.
So the work around is to try not to use save as... use save, make a physical copy as a backup (but continue to use the main copy for editing).
03-04-2010 05:11 PM
For those of you who have been experiencing long load times for their theme files, there is a work around. If you find your theme file is taking longer to load, delete the Application Slots in the Custom Homescreen and then re-add them. Save out the theme and the next open should be much faster.