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BlackBerry Themes & Animated Graphics

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New Contributor
Posts: 2
Registered: ‎05-30-2012
My Device: 8520 Curve
My Carrier: o2

theme approval and virtual goods

I creatd a them for which i have uploaded the .COD files and later had a request to modify screenshots etc, I have done that and re-submitted the theme but it is still waiting on approval, I created the modified version on 13 Apr.

 

My query is why does the message from BB still say it is 'waiting on vendor' when i have amended and re-submitted the theme.

 

I also had a virtual good which was aproved for sale even though the theme it is linked to isn't yet available.

Confusing but i suppose patience is the key.

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Developer
Posts: 166
Registered: ‎02-15-2012
My Device: Playbook 16GB
My Carrier: Bags are useful

Re: theme approval and virtual goods

Hi,

 

I would say to wait a little longer but you have waited a very long time. I suggest you contact vendor support and tell them your problem. I had a similiar experience in which i recieved an e-mail asking me to change some of the screenshots. I did so and the ticket for it never closed until I contacted them here:

 

https://www.blackberry.com/profile/?eventId=8109

 

Hope that helps.

 

Regards,

Flow

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New Contributor
Posts: 2
Registered: ‎05-30-2012
My Device: 8520 Curve
My Carrier: o2

Re: theme approval and virtual goods

Hi Flow,

Thanks for the reply, I will contact them and post back if a solution is found as it may help others with the same problem.

 

regards,

Rick