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Posts: 1
Registered: ‎12-11-2011
My Device: Torch
My Carrier: Pro XL

BES 4.0 compatibility with win 7 sp 1

I'm using win 7 sp 1, I've tried to install the last version BES and Sync Server SDK 4.1.2, but the error came out:

 

Problem signature:
Problem Event Name: APPCRASH
Application Name: Setup.exe_BlackBerry(R) Sync Server SDK
Application Version: 4.0.0.0
Application Timestamp: 4818c74c
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7b8f0
Exception Code: e06d7363
Exception Offset: 0000b760
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: acc2
Additional Information 2: acc21654e7fc1727a406887285a21dfc
Additional Information 3: 5987
Additional Information 4: 5987f80a64ae6ccf4464f4e5febb6ac5

 

any suggestions to solve of this problems?

 

thanks.