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Visitor
Posts: 1
Registered: ‎05-13-2011
My Device: 8800
My Carrier: ATT

Emergency Contact List - BES 5.0??

Anyone know if this will work on BES 5.0 SP3??

 

http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/348583/796557/800451/1055819...

 

Im wanting to setup the Custom Catcher.

 

Help !?

Retired
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: Emergency Contact List - BES 5.0??

Yes, it still works.
Garett
@garettBeuk
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Goodbye everybody!
New Contributor
Posts: 8
Registered: ‎08-17-2011
My Device: Blackberry 9930
My Carrier: Verizon

Re: Emergency Contact List

do you know if it works with the blackberry 9930?

Retired
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: Emergency Contact List

Applications are forwards-compatible. So yes, it should work with the 9930.
Garett
@garettBeuk
--
Goodbye everybody!
New Contributor
Posts: 8
Registered: ‎08-17-2011
My Device: Blackberry 9930
My Carrier: Verizon

Re: Emergency Contact List

ok so i have the following issue. the app installed fine, however when pushing out the content, it says that it pushed successfully but it never gets to the device.

I tried pushing it using the Blackberry Pin and e-mail address but none were successful

 

I am currently connected to a BES (5.0.3.31)

Retired
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: Emergency Contact List

What type of data are you pushing? Browser Channel or Application push?

What device model and OS version are you using?

Did you make a web request (browse) from the device prior to sending the push?

 

Regards,

Garett
@garettBeuk
--
Goodbye everybody!
New Contributor
Posts: 8
Registered: ‎08-17-2011
My Device: Blackberry 9930
My Carrier: Verizon

Re: Emergency Contact List

i believe application push,

 

using blackberry 9930 OS7

Retired
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: Emergency Contact List

Could you verify that it is application push? If so, do you have the client application installed to the device? What level of reliability are you using to send the push? And, from my last post, did you make a web request (browse) from the device prior to sending the push?
Garett
@garettBeuk
--
Goodbye everybody!
New Contributor
Posts: 8
Registered: ‎08-17-2011
My Device: Blackberry 9930
My Carrier: Verizon

Re: Emergency Contact List

we are using application push,

 

web requests are working fine on the device.

Retired
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: Emergency Contact List

What level of reliability is being used?
Did you make a web request (browse) from the device prior to sending the push?
Which port is being used on the device to listen for the push?
Garett
@garettBeuk
--
Goodbye everybody!