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BlackBerry® World™ Development

Posts: 1
Registered: ‎02-07-2012
My Device: BB 8450
My Carrier: 01158766850

404 Error while downloading app

Hi - Last Saturday we've submitted an app to the app world and some customers are suffering a 404 Error while trying to download the app. Got any ideas what can be wrong? How could I access some logs to find out the real problem? Whether is the app or the App World?


Appreciate your responses.



Posts: 1,452
Registered: ‎11-06-2009
My Device: Torch 9810
My Carrier: WiFi

Re: 404 Error while downloading app

It's probably App World or your users internet connection or both. You can't access any logs actually, even device EventLog won't help you much investigating this issue. Just advise the users to try again later.

"When you become a level 3 developer, you learn to communicate over the ether. I'm told that level 5 developers are ascend into a higher level of existence beyond the physical realm." gord888 @ crackberry