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BlackBerry® World™ Development

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New Contributor
Posts: 2
Registered: ‎08-18-2013
My Device: 8830
My Carrier: AT&T

APP ask someone to download

Hello sirs

 

I am sorry I don't know if it is right for porting this message in this forum.

 

I am a engineer , I design a app before and all app had been removed , 

But today I received a mail from user , he has a problem when he open the browser our app always ask him to download. what can I do can solve this , or it is app world system bug?

 

the content of the mail as below.

 

To whom it may concern,
 
On Agust 16, 2013, I tried to get on the internet using my Blackberry and my tablet, but continued to recieve an MobiShow Icon Icon asking me to download.  I did not ask nor did I want this product.  Could I get assistance on getting this off of my phone and my tablet.  It will not allow me to access any of my bookmarks and blocks each website I try to visit.

 

liusb

 

 

 

 

 

 

 

Highlighted
New Contributor
Posts: 2
Registered: ‎08-18-2013
My Device: 8830
My Carrier: AT&T

Re: APP ask someone to download

hello sir

 

does anyone or system administrator can give me an anwser!

 

my app already removed , and I didn't set any push protocol . 

 

I have no idea what's going on with this .

 

Some user is in this trouble , and they mail me this issue.

 

Thx