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Developer
Posts: 197
Registered: ‎11-25-2012
My Device: BlackBerry Dev Alpha B

Any ways to speed up review process for bug fix release?

I was wondering is there is any way to speedup the review process for a bug fix release? Actually it already passed review process but I made a silly mistake while was choosing the Min. OS field. I selected 10.0.0 while the app is for PlayBook. So I resubmitted the same package with the correct information. I really hope it won't take another 45 days before a small bug fix will be released, customers are going to be very frustrated Smiley Happy 

Highlighted
New Contributor
Posts: 8
Registered: ‎03-23-2013
My Device: Z10
My Carrier: Rogers

Re: Any ways to speed up review process for bug fix release?

Have you try:

 

log on to vendor portal

click on manage product

click the view icon under releases

click the edit icon

click add release version tab

click edit under device support

then check the operating system that you app is running on

Developer
Posts: 197
Registered: ‎11-25-2012
My Device: BlackBerry Dev Alpha B

Re: Any ways to speed up review process for bug fix release?

lucky0ne, I did. And the problem that as selected device there is the PlayBook, but Min.OS is 10.0.0. So I can see the update in store using desktop browser, but when I try to download app using PlayBook it shows the previous version that has Min.OS 2.1. It's really wierd that one cannot stope review process to correct the error, especially now when it takes over a month to pass it.