02-05-2013 08:24 AM
I am getting a lot of emails / bad reviews stating that they purchased my app but it hasn't installed. Some say it downloaded but they can't find it anywhere, then they try and download it again but it won't let them as it says it's installed. Others say it never got delivered.
Anyone else have these problems and if so what do the users have to do to get it successfully installed?
02-06-2013 01:47 AM
What kind of app is that? Smartphone BBOS, Playbook, BB10? AIR, WebWorks, Native, Android?