03-04-2013 12:15 PM
Unfortunately the app review time seems to be very long and the answers standard short.
I send my app in January and received a deny a month later in the end of February. The corresponding email a few days later was just saying "The application doesn't appear properly on the device, it appears either too small or too large on the device."
Does anyone else receive a simular answer and give some further help?
(By the way, I tested the app of course before on my Alpha device and on the Z10 and Q10 simulator and it always works without any problems at all.)
Solved! Go to Solution.
03-04-2013 02:55 PM
I had some issues with text being smallish on some of my apps. Although to me they were still acceptable, but I guess it's subjective as to how large text needs to be.
I never got a response like yours before. It's like yours is too small, yet sometimes too big, at the same time? Which one is it, and when? That's a very vague sort of denial message,
Maybe it's too small for Z10 and too large for Q10? That could make sense due to differing resolutions. Did you release for both platforms?
03-04-2013 03:22 PM
03-04-2013 03:55 PM
Thanks for your replies :-)
I released the app suitable for Q10, Z10 and alpha device. Before I tested them and they have adopted for their individual display sizes.
... and I am also a bit confused that it should be too large or too small. Really a pity that not some more lines of explanations had been added which would have helped surely a lot and could have saved time and some kind of dissappointment.
03-18-2013 11:25 AM
03-18-2013 08:20 PM
thanks for your kind support offer :-)
The very good news is that the app has been approved now :-)
Regarding the mentioned former deny reason I have no idea - maybe it happened due to the current big amount of apps which have to be reviewed. Anyway, I am really happy about the approval!