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BlackBerry® World™ Development

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Contributor
Posts: 13
Registered: ‎01-11-2013
My Device: PlayBook
My Carrier: Bell
Accepted Solution

App doesn't show up in BB World after the app name was changed

[ Edited ]

Hi,

 

I changed my app name from "X-Phone Pro" to "Tera-Phone Pro" and re-posted it for sale in the vendor portal. It still doesn't show up in BB World on Z10/Q10 and the web version after 24 hours. The App Id is 23748873. Please help me.

 

Many thanks.

Developer
Posts: 6,473
Registered: ‎12-08-2010
My Device: PlayBook, Z10
My Carrier: none

Re: App doesn't show up in BB World after the app name was changed

Clear your BlackBerry World cache. To do this go into the settings menu, then tap on the version number near the bottom of the screen, just above the action bar. After that it should reload the latest data from the servers. If you still see the same thing (and since you say the web site is still wrong I'm thinking you will) then you should probably use the vendor support form https://www.blackberry.com/profile/?eventId=8109

Peter Hansen -- (BB10 and dev-related blog posts at http://peterhansen.ca.)
Author of White Noise and Battery Guru for BB10 and for PlayBook | Get more from your battery!
Contributor
Posts: 13
Registered: ‎01-11-2013
My Device: PlayBook
My Carrier: Bell

Re: App doesn't show up in BB World after the app name was changed

[ Edited ]

Thanks. I cleared the cache and it's still the same. I think there is something wrong on the BB world becuase I can't find the app on the web version of BB world too. I sent a message to MSohm today.

Retired
Posts: 38
Registered: ‎04-01-2013
My Device: 9810
My Carrier: XL Axiata

Re: App doesn't show up in BB World after the app name was changed

Hi,

 

I will try to help your issue, did your application problem solved?

Contributor
Posts: 13
Registered: ‎01-11-2013
My Device: PlayBook
My Carrier: Bell

Re: App doesn't show up in BB World after the app name was changed

Yes, I submitted a Vendor Support form and it has been solved last week. Thank you so much.