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Trusted Contributor
Posts: 103
Registered: ‎03-31-2011
My Device: Curve 9330
My Carrier: Verizon

App name change on store?

Hello,

     A fellow co-worker posted and app on the store and named it with out spaces so when you search for it you have to type the two words in with out spaces.

 

So if the app was named       "I love Monkeys"  the only way to find it is typing in "ILoveMokeys"  

As you can see I need the spaces.

 

The app is line and when I go into the vendor portal and change the product name, it does not save.

 

How can I fix this?

 

Thanks

Developer
Posts: 1,452
Registered: ‎11-06-2009
My Device: Torch 9810
My Carrier: WiFi

Re: App name change on store?

When you change the app name, a new Change Request ticket is created. Once the ticket passes the review the name will be changed.



"When you become a level 3 developer, you learn to communicate over the ether. I'm told that level 5 developers are ascend into a higher level of existence beyond the physical realm." gord888 @ crackberry
Trusted Contributor
Posts: 103
Registered: ‎03-31-2011
My Device: Curve 9330
My Carrier: Verizon

Re: App name change on store?

lol it would be nice to get some type of confirmation on that. Say a pop up window or a new page. It just goes to the main menu. I must have tried a dozen times.. So a dozen tickets are created ?
Developer
Posts: 1,452
Registered: ‎11-06-2009
My Device: Torch 9810
My Carrier: WiFi

Re: App name change on store?

Once the first ticket is created you can't edit the name anymore, so it should be only one ticket. You can check this in menu  "Change Request Tickets".


As for the notification - there is a text with red colored letters informing you about the ticket creation, but I do agree that pop-up notification would be more user-friendly.



"When you become a level 3 developer, you learn to communicate over the ether. I'm told that level 5 developers are ascend into a higher level of existence beyond the physical realm." gord888 @ crackberry