12-05-2012 02:55 AM
I have been trying to get my app approved on the ISV portal but its not happening. I have mailed everyone at the BlackBerry appworld but there is no response. There was a ticket number generated for my issue but no one has yet responded. Can anyone help?
12-05-2012 09:25 AM
Do you have the ticket # you were provided when you contacted us? I can look it up. Alternatively you can send me the AppID/Name and I can take a look - see where it might be stuck.
There is a large queue right now so generally we're looking at close to 2 weeks for app approvals right now. We're working through it as quickly as possible.
12-05-2012 09:06 PM
I have an app denied right now (for OS10).
I have asked followup questions to two email addresses provided in the ticket, and also added comment text in the ticket history itself, but I have yet to receive any reply with further details.
Is there anyone else I should try to contact or is it a matter of waiting now?
12-06-2012 11:08 AM
12-06-2012 11:40 AM
12-06-2012 03:22 PM
Ok, so got the same results are the original testing.
We did however try to swipe down from the top bezel as per your notes in the Ticket. This was successful; so the app isn't frozen, just doesn't register all the sensors properly from what we're seeing.
12-06-2012 03:27 PM
I posted another question in the NDK support forum: Does the Dev Alpha and/or Dev Beta actually support the 3-axis gyro at this time? (no one has replied yet).
Can you send me a screen shot after the initial alert dialog? Post it in the ticket history, or PM?
Also, I looked under 'contact' after selecting your ID, and there was no option to send you a PM. You were offline at the time, is it only active when you're online?