11-28-2012 04:23 AM
I need to change the icon for one of my apps. I have done this and uploaded a new version of the app and had it approved. When I uploaded the new version I also added a new 480x480 image to be displayed but the old icon is still being shown on the storefront.
Is it possible to change this image/icon?
Solved! Go to Solution.
11-28-2012 07:35 AM
Thanks for the reply. It is not just in the AppWorld app but also if I visit AppWorld from my laptop or desktop PC. Its as if I didn't upload the new 480x480 image of the product icon.
11-28-2012 11:16 PM
For changes to screenshots and icons, a ticket is created and is maunally approved, which means that this sometimes takes a little time in order to get approved...
11-29-2012 03:55 AM
Yes, a ticket was raised and it has been approved. The app is now fine, the only thing missing is the icon on the storefront has not been changed to the new one.
I will have to remove the app from sale until I can get this sorted.