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New Contributor
Posts: 2
Registered: ‎02-26-2013
My Device: Waiting for a Dev Alpha
My Carrier: Wifi
Accepted Solution

Approved but unable to post for sale

After having my app originally denied, I revised it, re-submitted it, and it has been approved.  However, it is not posted for sale and still says pending review.  How do I get it posted for sale?

Developer
Posts: 173
Registered: ‎12-10-2012
My Device: Dev Alpha C
My Carrier: -

Re: Approved but unable to post for sale

I had an issue similar to that. Under releases, my apps were shown as approved. But there was still an open CR on it, and no way for me to put the apps up for sale.

 

I had to contact Blackberry and get a person to set them for sale for me. Another person here had a similar problem and had to do the same thing.

 

I'm not sure what the actual issue is ... if I had to guess, perhaps a step was forgotten in the review process and it's stuck halfway through.

New Contributor
Posts: 2
Registered: ‎02-26-2013
My Device: Waiting for a Dev Alpha
My Carrier: Wifi

Re: Approved but unable to post for sale

Thank for the reply.  Is this something that a forum moderator assists with, or do I fill in a vendor support request? 

 

This happened to several of my apps - they are approved but not posted for sale.

Highlighted
Developer
Posts: 368
Registered: ‎06-30-2012
My Device: Playbook, Z10LE, DevAlpha C
My Carrier: Telenor, Mobitel

Re: Approved but unable to post for sale

I had exactly the same issue with one of my apps. I talked to BB guy on Jamsterdam, and he fix that immediately.

BlackBerry Development Advisor
Posts: 234
Registered: ‎02-26-2013
My Device: BlackBerry Passport
My Carrier: Bell

Re: Approved but unable to post for sale

[ Edited ]

That is correct. The application release was approved but the actual product was not and thus it cannot be posted for sale.

 

The developer has been contacted offline to fix the issue.

powerfully,
Bryan Van Engelen
BlackBerry World
Retired
Posts: 246
Registered: ‎12-20-2010
My Device: Torch
My Carrier: Rogers

Re: Approved but unable to post for sale

Hi,
I see your vendor account but need to know which app are you referring to

Thanks