01-11-2013 04:39 PM - edited 01-11-2013 05:12 PM
Yes, the amount sent is far less than either November or December revenue.. I haven't had any kind of payment advice explaining what this payment represents.. what's going on?
[EDIT] OK, I see the commerce report is not in US dollars so the actual payment amount will depend on the various exchange rates at the time, guess I'll have to wait for the "Monthly Vendor Statement".
01-11-2013 07:31 PM
I received mine as well. The amount received is much less than I expected like others.
My app was featured in November, and from reports shows that I should be paid roughly $100-200 more than what I received.
01-13-2013 09:46 AM
I received the Account statement doc for November. I don't have enough time yet to go through the doc and compare it with the BB commerce report sale by sale, but the weird thing is that I received $40 less in my PayPal account (compared to what stands in Account statement)...
Gosh, I'm a developer and not an accountant! Why should I waste hours of my time trying to find out what's wrong with the payments?
01-15-2013 06:06 PM
I'm currently receiving payments via PayPal, and there is no minimum payout for them.. some months its $2-3 USD etc
+Like this post, if you find it useful!
01-22-2013 04:58 PM
...but the weird thing is that I received $40 less in my PayPal account (compared to what stands in Account statement)...
At least this mystery is solved. It seems for October RIM paid me more than I should get, so they just withhold the sum from November payment.
Still digging the sales report to figure out the difference
01-22-2013 05:35 PM
hmmm would be interesting to check your reports to see if they are matching up with what you have been paid..
I have to do this regularly with Apple for payouts..
01-30-2013 06:15 PM
Update: I compared the BB Ecommerce report with the Account statement, sales are definitely missing (I checked 3 apps). Unfortunately BB Ecommerce report has been removed, so I have the data only for November and December to work with.
I will contact the ecommerce support, will keep you updated
01-30-2013 06:23 PM
02-22-2013 04:30 PM
Over the next couple of days, you will receive a vendor payment from BlackBerry Commerce to your PayPal account for transactions processed in November, 2012 and December, 2012. These transactions were delayed due to unforeseen technical issues. We have addressed the issue and taken steps to avoid such technical issues in the future.
I just got the mail above and $210 into my PayPal account. It seems the missing sales in November and December are covered now. I hope that the technical issue is resolved since I can't check the January sales (E-commerce report was removed)
If you suspect that you have missing sales and you haven't received such email, I'd suggest to contact the BB E-commerce support.