09-21-2012 03:26 PM
I use App World to load apps onto my Curve 9300. I would like to use App World to load apps onto my Playbook (I have trouble loading them directly onto the Playbook wirelessly), however, when I log into App World with my Playbook linked to my computer, I receive the following message:
My Playbook is unlocked when this message window opens. I then enter the password which locks and unlocks my Playbook and receive the following message:
"You have not entered the correct Blackberry device password. Try entering your password on your device. You cannot access Blackberry App World on your computer until you have correctly entered your device password."
As I mentioned, my Playbook is unlocked during the entire process. I am therefore unable to load apps onto the Playbook.
Does anyone have advice to resolve this issue?