11-26-2012 06:35 AM
We have a popular app on Android. It is has been pirated and made available on the App World store.
Our app is paid, and this is being made free so I suspect there are at least ads, and maybe a virus included.
I would like to find a contact address/person for Blackberry app world store so that I can request it can be removed.
The illegal app can be seen here
11-26-2012 02:43 PM
There are no channels for end users to contact RIM directly for such things. Developers have a dedicated Vendor Portal through which they can work directly with RIM...if you are a RIM-approved developer, then you should follow that route. You also should be contacting directly the developer of the app who pushed it through AppWorld...their contact information is on the same AW catalog page that you linked in your post.
If you are unsuccessful with either of the above, then your recourse would be the primary RIM "contact us" pages on their main website, or perhaps even firstname.lastname@example.org (I honestly don't remember if that email address is valid nor if it is the correct one...that's just coming out of my brain, which is always subject to error!!).
Otherwise, legal means would be your next step, I suppose.
11-27-2012 11:00 AM
I've discovered an update for you...you can report your issue via this link:
I'm not quite sure how the process actually works nor how long you might have to await a reply, but at least this is a portal through which you can report this issue directly to RIM.
11-27-2012 11:52 AM
I just saw the app has been deleted so you should be good. On the other hand you should consider uploading the app yourself to make more money!
11-27-2012 11:57 AM
See that is the reason why **bleep** Android apps should never be allowed on BB10.
You don't know what you are getting into. Outfits like Handster don't care what they put on appworld.