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BlackBerry® World™ Development

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Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Developer contact menu item missing or delayed in BlackBerry World

[ Edited ]

Hi,

 

Someone please help, the BlackBerry World app is not showing a contact developer menu item next to my app or is taking so long to display after download it's forced a user to post a bad review as uncontactable even though I have a web site, Facebook company page, twitter account, email address in the vendor details and product details and a support form on my web site.

 

He/She hasn't attempted to use any of these other avenues just the missing menu item on his Z10 by the looks of it.

 

Help?

 


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