02-03-2011 01:36 PM
It looks like the first wave of spoofing is happening. I'm getting 3 times as many request as normal. At first, I thought I hit the jack pot but reconciling with the reports from the Vendor portal for both downloads and purchases, it seems as though something/someone is making illegal request to my dynamic web server to obtain license keys.
The request looks as though it's coming from App World. It has all the parameters and they are coming from the same IP but that is easy to spoof.
Is anyone else noticing this problem?
02-03-2011 07:19 PM
Thanks for the link. However, I authored some of the posts in that topic -- this problem is slightly different. I am not getting duplicate requests but I am getting a bunch of them from customers who already purchased the application months ago as the transaction id's are the same.
Yes, I know people get new phones and refresh the license keys but I never saw so many of these refresh requests before a week ago. I think App World has a bug where it is refreshing the app list automatically without the user knowing. This could be the only explanation. It can be that all of a sudden everybody and their momma gets a new phone and/or refreshes their applications.
02-04-2011 02:03 PM
I'm seeing particular users repeated every day, for instance I have had multiple requests for one user every day since Jan 24, same decimal PIN, same transaction id. I'm also seeing lots of repeat transactions for old versions going all the way back to July 2010, all have the decimal PIN.
I suspect the problem must be in various builds of the App World application on the device as I can't imagine why a problem like this could not be fixed in a few hours on a server (and yes I have developed enterprise-level server code).
The whole thing stinks of an outsourcing disaster with incompetent and complacent management to me.
Compare RIM's inability to run a basic App Store, produce quality OS builds or developer tools with the awesome progress being made month to month on Android, not to mention iOS and iTunes.
It's just sad.
02-15-2011 10:25 PM
"The whole thing stinks of an outsourcing disaster with incompetent and complacent management to me"
Sounds about the size of it.
Given that we get reports from Digital River my guess is much of the blame lies with DR.
The fact RIM tolerates such pathetic service is surprising.
Perhaps it has something to do with the fact RIM's CIO is AT&T deadwood. Useless App World and anything else IT related, but I'll bet they have great Six Sigma.
09-10-2011 11:43 AM
I noticed this exact behaviour beginning last week. Has anyone else noticed it recently?
Specifically: license requests to our Sudoku Pro app began pouring in mid-last week and, after a few days, when I checked Distimo, I was surprised that the sales didn't show up. A quick check of the Download and Purchase reports in the Vendor Portal revealed the same results: nada.
The quick conclusion I drew was that someone was spoofing the request so I immediately changed the server URL and the email text that the server sends to me when it generates a license and updated the URL in the vendor portal. I submitted the change (after being forced to add some sort of HUGE new logo image) and very shortly after began to receive the same sort of requests from the new server URL.
What's going on?