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BlackBerry® World™ Development

Posts: 23
Registered: ‎09-19-2012
My Device: BlackBerry PlayBook
My Carrier: Developer

Error in linking your BlackBerry ID with Portal account [error code BBID001].



I'm having trouble associating my old Vendor account with the new BlackBerry ID login system.


I'm freelancing for a company, and they have my email address (x@gmail.com) associated with their Vendor account, so I can upload the games but not pretty much anything else. With the new BBID system, I thought I could create a new BBID which wasn't tied to my gmail address (x@newdomain.com). So I created it, but when I tried to associate it with my Vendor account @gmail.com, the error in the title appears.


Then I created a new BBID with my gmail.com address, the same as the company Vendor account has, and I still have the error when trying to associate the address.


I have another Vendor account, which is really mine, and I could associate it perfectly (it was the same email address).


Does the company Vendor account need to delete my account and re-add me? What I'm doing wrong? I appreciate your help.