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New Contributor
Posts: 5
Registered: ‎03-28-2011
My Device: developer
My Carrier: developer

How do I update supported device list for app that is already up for sale in App World?

How do I update the supported device list for app that is already up for sale in App World?

Thanks in advance for any insights!

Developer
Posts: 146
Registered: ‎03-27-2011
My Device: Blackberry Playbook
My Carrier: WiFi

Re: How do I update supported device list for app that is already up for sale in App World?

There may be some other option that I don't know about and can't find, but I believe the only way is to add a new release, then select the new supported device list there. Unfortunately, you will have to wait for the release to be approved.

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Approved Apps: Celestial Slingshot
New Contributor
Posts: 5
Registered: ‎03-28-2011
My Device: developer
My Carrier: developer

Re: How do I update supported device list for app that is already up for sale in App World?

That's what I was afraid of. Drat...

THANK YOU so much for taking time to reply!

 

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BlackBerry Development Advisor
Posts: 314
Registered: ‎03-13-2009
My Device: BlackBerry Z30
My Carrier: RIM

Re: How do I update supported device list for app that is already up for sale in App World?

Hello qrhere,

 

You can update the Support Devices at anytime from the Vendor Portal:

-click Manage Products
-click the eye (view) under the Releases column of the app to be changed
-click the pen (edit) next to the Release containing the bundle to be edited
-click on the 'Add Release Version' tab
-click the pen (edit) under the Device Support column for the bundle you wish to edit

 

Hope this helps.